LEARN TODAY FOR A BETTER TOMORROW
Effective Communication Skills
Making a Difference at Work
Effective communication is the cornerstone of any successful business, influencing everything from team collaboration to client relationships. In this comprehensive course, we will delve into a variety of proven strategies and techniques to enhance your communication skills, ensuring that your messages are clear, impactful, and appropriate for diverse audiences. Participants will learn how to navigate complex conversations, establish effective communication norms, and foster an inclusive environment where all voices are heard and valued. This course offers practical tools and real-world examples to help you communicate more effectively and meaningfully in the workplace.
LEARNING TRACK
Effective Communication Skills: Making a Difference at Work
Gain valuable insights and practical skills that you can immediately apply to your professional interactions. Whether you’re looking to improve day-to-day communication, handle complex feedback situations, or foster a more collaborative environment, this course will equip you with the tools you need.
Unpacking How We Communicate Across Difference
Delve into the nuances of cultural, generational, and personal communication styles. We’ll learn how to navigate these differences with empathy and clarity, ensuring that our messages are both respectful and impactful.
Establishing Upgrades for Cross-functional Communication
Explore strategies to enhance cross-functional communication, ensuring that information flows smoothly and efficiently across various parts of the organization.
Navigating Difficult Feedback Conversations
Discover tools and techniques to handle difficult feedback conversations with confidence and sensitivity.
Creating Comprehensive Communication Norms
Learn about effective communication practices and review examples to help you establish your own guidelines.
Effective Communication Skills: Making a Difference at Work
Meet Your Guides
Carolina Reese
Head of Learning & Development
ReadySet
ReadySet
Carolina (she/her/ ella) was born in Bogota, Colombia, immigrated to South Florida as a kid, and currently lives in Nashville, TN. She brings over 20 years of experience across a number of industries including: finance, healthcare, education, fashion, and creative arts.
Dr. Lily Jampol, PhD
Head of Services & Partner
ReadySet
ReadySet
Lily (she/her) applies evidence-based strategy, behavioral science, and data analytics to solve complex organizational challenges. With over 10 years of experience in organizational well-being and a Ph.D. in Social Psychology from Cornell, she previously held a tenure-track position at leading UK business schools, focusing on gender biases in organizations.
Ryan Letts
Facilitator
ReadySet
ReadySet
Ryan (they/them) is driven by deciphering the inner machinations of humans, interpersonal and cultural connections, and the philosophy of DEI. They have a Bachelor’s degree in Deaf Studies (with an emphasis in Deaf Culture) and a Diversity, Equity and Inclusion certification from Cornell University.
the LEARNING TRACK